Staff & TrainingRoles, skill stars, morale, personalities, and industry events
Staff Roles
| Role | Base Salary | Coverage | Key Effects |
|---|---|---|---|
| Receptionist | $1,800/mo | ~50 members each | Runs tours, converts leads. Without one, conversion drops to ~30% of normal. Skill boosts conversion rate (0.82 + 0.06 × skill). |
| Community Manager | $2,200/mo | 28 + skill×5 members each | Connects people, resolves conflicts. Coverage ratio directly multiplies the +12 community management satisfaction factor. Also mediates noise incidents. |
| Events Manager | $2,000/mo | N/A | Runs weekly community nights (needs Event Space). Skill scales event revenue (0.85 + 0.06 × skill). Required for special events. |
| Cleaner | $1,300/mo | 260 + skill×40 tiles each | Keeps the space spotless. Full coverage = +5 satisfaction. Also slows furniture wear by 30%. No cleaner = -10 satisfaction. |
| Maintenance Technician | $1,400/mo | One item per technician per visit | Proposes bulk refurbishment and schedules approved work within your spending limits. Offers repairs during breakdown incidents. |
Maintenance
Hire a Maintenance Technician from Staff (base salary $1,400/mo). Open Manage → Maintenance to review proposals in the dedicated modal. Daily inspections group worn furniture and appliances into recommended jobs. Approve work authorizes the listed items; Not now saves the recommendation for later and leaves them untouched. You can still refurbish individual items yourself.
Approved groups are refurbished most worn first, at the normal manual price. Each available technician handles one item per visit, every 1–5 days depending on the team's best effective skill. No refurbishment payment is taken on approval: each completed item becomes an operating expense.
Approved jobs show completed items, money already paid and the cost still to come. Pause work stops further work and charges on that job while keeping completed refurbishment. Resume work puts it back on the schedule.
In Spending settings, choose a monthly limit ($500 / $1,500 / $3,000 / $5,000) and a cash reserve ($1,000 / $3,000 / $10,000). Work pauses if it would exceed either limit or no technician is available. Salaries are separate. Sold and manually refurbished items are skipped; new items need fresh approval.
Technicians also offer repair options during AC and burst-pipe incidents: $350 in parts with two days of disruption for AC, or $120 and one day for a pipe. Parts are paid immediately after that decision and share the maintenance spending limit and cash reserve.
Skill Stars (1-5)
Staff are hired at 1-3 stars. Each star improves their performance:
- Receptionist: better lead conversion (+6% per star)
- Community Manager: covers 5 more members per star
- Cleaner: covers 40 more tiles per star
- Events Manager: event revenue scales +6% per star
- Maintenance Technician: higher effective skill shortens the time between refurbishment visits
Training costs $600 per course (+1 star, +8 morale). Mentors learn for half ($300). Maximum 5 stars.
Salary scales: base × (1 + 0.06 × (skill - 1)) × (1 + 0.08 × raises).
The Coworkies.com Job Board
Instead of blind hires, you browse 3 candidates per role on the job board. Candidates refresh every 4 days. Each shows their name, skill stars, asking salary, and personality trait. You can wait for a better batch or hire immediately.
Staff Morale (0-100)
Morale drifts based on workload:
- Overworked (load > 1.0): morale drops up to -2.5/day
- Underworked: morale recovers +0.8/day
- Staff Room: reduces overwork morale loss by 30%
- Staff Room with sofa/armchair: +0.5/day passive recovery
- Staff Room (basic): +0.2/day passive recovery
Raises
Give a permanent +8% salary raise for an instant +18 morale boost. Use when morale dips toward the danger zone.
Staff Personality Traits
~65% of hires come with a personality trait that changes how they work:
| Trait | Effect |
|---|---|
| Ray of Sunshine | Mood drifts up +0.5/day on its own. Never counts as grumpy around members (exempt from the -3 penalty). |
| Hustler | Works as if 1 star higher, but burns out 30% faster (morale loss ×1.3). |
| Rock Steady | Morale never drops below 40. They never quit. |
| Night Owl | No night-shift premium. Gains +0.6 morale/day on the night shift. |
| Mentor | Training costs half ($300 instead of $600). |
| Diva | +2 effective stars when morale ≥80. -1 star when morale <50. Brilliant when happy, awful when not. |
Night Shifts
In scenarios with nightlife, you can assign staff to the night shift. Night shift workers are on duty when it's dark and go home during the day.
- Night shift premium: +10% salary (except Night Owl trait)
- Having a night concierge on duty gives +3 satisfaction in scenarios with nightlife + access control
Industry Training Events
Send staff to off-site events for skill boosts and major morale recovery. They're away (off coverage) for the event duration.
| Event | Cost | Days | For | Skill Up To | Morale |
|---|---|---|---|---|---|
| Community Retreat by Coworkies | $1,800 | 5 | Community Mgr | 5 stars | +30 |
| COMS Summit | $700 | 3 | Community Mgr | 3 stars | +18 |
| Event Production Masterclass | $1,400 | 4 | Events Mgr | 5 stars | +22 |
| Hospitality Excellence Course | $900 | 3 | Receptionist | 4 stars | +16 |