Formulas & NumbersQuick-reference cheat sheet — every key formula in one place
All values are extracted directly from the game source. This page is meant as a reference card you can keep open while playing. For detailed context, follow the links to each topic's full page.
Satisfaction & Reputation
| Formula | Description |
|---|---|
satisfaction = clamp(50 + Σfactors, 5, 95) | Base 50, add all positive/negative factors, clamp to 5-95. Details |
reputation drift = (sat - rep) × rate | rate = 3.5%/day if dropping, 1.2%/day if recovering |
rep stars = round(reputation / 10) / 2 | Half-star display: 0 to 5.0 stars |
lead multiplier = (reputation / 50)1.3 | Clamped 0.2–1.35. Reputation below 50 tanks leads. |
Pricing & Market
| Formula | Description |
|---|---|
market rate = base fee × tier multiplier × market drift | Base fee is scenario-defined. Details |
market drift ∈ [0.72, 1.4] | Multi-month booms/busts, 4-9 month trends |
tolerated price = market rate × (0.8 + satisfaction / 150) | Higher quality = tolerate higher prices |
price score = clamp((tolerated - price) / (12 × tierMul), -12, +8) | Per-member, averaged. Details |
member price = tier price × (1 - discount) × VIP mul | VIP = ×1.5. Rounded to nearest $5. |
Tier Multipliers
| Tier | Multiplier | At $250 base |
|---|---|---|
| Hot Desk | ×1.0 | $250/mo |
| Dedicated Desk | ×1.7 | $430/mo |
| Private Office | ×2.4 | $600/mo |
Capacity
| Formula | Description |
|---|---|
hot desk capacity = (open desks - dedicated) × 3 | Each open desk supports 3 hot-deskers |
dedicated cap = 50% of open desks | Can't fill all open desks with dedicated members |
office seats = desks in Private Office rooms | 1:1 ratio |
total capacity = office + dedicated + hot desk capacity | Details |
Churn & Retention
| Formula | Description |
|---|---|
monthly leave/day = clamp(0.30 - happiness × 0.004, 0.01, 0.35) / 30 | Friends reduce by up to 50% |
contract renewal = clamp(0.25 + happiness/100 + friends×0.03, 0.3, 0.97) | Chance to stay at contract end |
happiness drift = happiness + (personalSat - happiness) × 0.12 | 12% per day toward personal satisfaction |
personalSat = satisfaction + traitDelta + min(6, friends × 2) | Friends cap at +6. Details |
mass exodus: 5%/day if sat < 35 for 12+ days | 30-50% of monthly members leave, -6 reputation |
Tier Upgrades & Downgrades
| Condition | Chance | Direction |
|---|---|---|
| Happiness ≥ 72 at contract end | 25% | Upgrade one tier (if price tolerable) |
| Happiness < 55 at contract end | 35% | Downgrade one tier |
Contracts
| Term | Discount | Sign-up Weight |
|---|---|---|
| Monthly | 0% | 50% |
| 6-month | 10% | 30% |
| Annual | 15% | 20% |
| Enterprise | -10% (premium) | N/A (special) |
High satisfaction shifts new sign-ups toward longer contracts: boost up to ±25% rebalance based on (satisfaction - 50) / 100.
Staff & Morale
| Formula | Description |
|---|---|
training event: +1 skill, moraleGain bonus | Costs time + fee. Details |
raise = salary × 1.08 | +18 morale. Rounds to $10. |
rest bonus = +8 morale | When staff enter Staff Room |
community coverage = CM count / required CMs | Required: 1 per 25 members, capped at 1.0 |
cleaning coverage = cleaner capacity / floor tiles | ~260 tiles per cleaner |
Marketing & Leads
| Formula | Description |
|---|---|
leads = channel throughput × freshness% × rep multiplier × season | Details |
freshness decay = -1.55/day (on) | Floor: 35% |
freshness recovery = +0.75/day (off) | Ceiling: 100% |
referral: $100 cost per signed referral | 0.7% daily per member × satisfaction/100 |
day pass: 35% chance from non-signing lead | Requires receptionist + reception desk. $30 each. |
waitlist patience: 21 days | Max 8 entries. Auto-convert when desk frees up. |
Seasonal Multipliers
| Month | Normal | Seasonal (Beach Club) |
|---|---|---|
| January | ×1.2 | ×0.5 |
| February | ×1.0 | ×0.5 |
| March-May | ×1.0 | ×1.0 |
| June-August | ×0.85 | ×1.6 |
| September | ×1.2 | ×1.0 |
| Oct-Nov | ×1.0 | ×1.0 |
| December | ×1.0 | ×0.5 |
Furniture Wear
| Formula | Description |
|---|---|
worn threshold = 65% | Items above this look shabby and affect satisfaction |
satisfaction penalty = -1.5 per worn item | Capped at -10 total |
cleaner reduction = 30% less wear | With adequate cleaning coverage |
refurbish cost = ~30% of purchase price | Resets wear to 0. Full table |
Friendships
| Formula | Description |
|---|---|
new pairs/day = roster × 0.007 × social | social multiplier: 1.0 base + coffee/lounge/events/CM bonuses |
max friends = 4 per member | Each friend adds +2 personal sat (cap +6) |
friendship happiness bonus = +4 | Immediate bonus when friendship forms |
Incidents
| Parameter | Value |
|---|---|
| Base daily chance | 9% (18% with Storm Front) |
| Cooldown | 9 days minimum between incidents |
| Difficulty scaling | Relaxed ×0.7, Standard ×1.0, Cutthroat ×1.4 |
Rival Competition
| Formula | Description |
|---|---|
rival score = quality + (your fee - their fee) × 0.08 | Higher = rival is winning |
lead steal = 5%-40% | Based on score gap |
poach chance = 5%/day | When rival is winning (edge > 5) |
defect chance = 6%/day | When you're winning (edge < -8) |
retention per distinctive feature = ~18% | Capped at 85% total. Feature list |
Financial
| Item | Value |
|---|---|
| Corporate tax | 15% on yearly profit |
| Billing loss (no software) | 3% of membership revenue |
| Rent hike (lease review) | 5-15% per profitable year |
| Max rent multiplier | ×2.0 of base rent |
| Expansion wing rent | +25% of base per wing (max 2) |
| Loan APR | 8% |
| Meeting room booking | $60-$120 per booking |
| Day pass | $30 |
| Coffee purchase | $3 (machine) / $6 (espresso bar) |
| Snack purchase | $4 (vending) |
Enterprise Deals
| Requirement | Value |
|---|---|
| Daily probability | 0.6% × scenario enterprise multiplier |
| Prerequisites | Management software + 60% satisfaction + tolerable pricing |
| Deal size | 5-7 office seats |
| Contract | 12 months at 10% premium |
| Acquisition chance | 0.15% daily per team |