Services & UpgradesVendor subscriptions, building upgrades, and bank loans

Vendor Subscriptions

Monthly services you can subscribe to. Browse details before choosing Use in game; the cost difference is shown before you subscribe. Prices below are fictional game costs.

Management Software

All six platforms offer the same simulated booking or member-support focus. Read their sourced real-world profiles and demo guide to evaluate actual capabilities.

VendorGame cost / month
Nexudus$195
OfficeRnD Flex$185
Hamlet$165
Spacebring$170
PONT$155
Cobot$145

Booking focus (default): +4 satisfaction and 1.8× meeting requests. Member-support focus: +6 satisfaction and 1.4× requests. Choose in the active software detail in Services; the subscription cost stays the same. Both eliminate membership billing loss and enable enterprise deals when satisfaction is at least 60.

Without management software: -3 satisfaction ("Manual billing chaos") and 3% membership billing loss, reduced to 1% if accounting is active. These are game rules, not vendor performance claims.

Access Control

Smart locks let members in 24/7. A big selling point.

VendorMonthlySatisfaction
SALTO KS (3 doors)$110+6 ("24/7 smart access")
Kisi (3 doors)$165+8 ("24/7 smart access")
Access control also prevents the "lost keycard" incident from causing security worries, and is mandatory in the Co-Living scenario (without it: -10 satisfaction).

Email Marketing

Amplifies every ad channel's lead generation.

VendorMonthlyLead Boost
Brevo Starter$25+12% from all marketing channels
Mailchimp Standard$60+18% from all marketing channels

Ad Insights

Aiso researches real AI conversations, follow-up questions, fan-out searches and brand visibility. The game uses this idea as an optional way to sharpen existing digital ad targeting; it does not use live Aiso data.

ServiceMonthlyGame effect
Aiso$95+10% leads from active Google, Meta and LinkedIn ads only

The fictional boost applies after audience freshness and before the normal price, quality and vacancy checks. Pausing ads or cancelling Aiso stops it; flyers, listings, referrals and walk-ins are unchanged. The service fee appears under Services on the monthly report.

Internet

Every new game starts with Business Fiber 500 Mbps.

VendorMonthlyEffect
Business Fiber 500 Mbps$250Fine for most days. No satisfaction bonus.
Dedicated 1 Gbps Line$450+4 satisfaction ("Blazing internet"). Also protects against internet outage incidents.
technologywithin Managed Wi-Fi$380+4 satisfaction ("Blazing internet"). Blocks outage incidents. Unlocks Wi-Fi Access Points and Network Rack in Build > Items. Place a rack + APs for up to +3 bonus satisfaction. Combo with any management software = +2 satisfaction ("Connected Workspace") and faster member settling.

Coffee Supply

Coffee machines are just furniture until someone delivers the beans.

VendorMonthlyEffect
Local Roaster Contract$150+6 satisfaction ("Great coffee") when you have a coffee machine.
illy Office Service$280+8 satisfaction ("Great coffee") when you have a coffee machine.
A coffee machine without a coffee vendor gives -4 satisfaction ("Coffee machines with no beans!").

Accounting & Finance

Proper bookkeeping catches revenue leaks and prevents tax surprises.

VendorMonthlyEffect
Xero$45Reduces billing errors from 3% to 1% (without management software). Cuts utility costs by 5%. Prevents "Surprise Tax Bill" incidents.
FreshBooks$65Same benefits as Xero. Invoicing and expense tracking.

Security & CCTV

Cameras deter theft and make members feel safe.

VendorMonthlyEffect
Ring Business$45+2 satisfaction ("Members feel safe"). Prevents "Laptop Stolen" incidents. Softens lost keycard security worries.
Verkada$120+2 satisfaction ("Members feel safe"). Prevents "Laptop Stolen" incidents. Softens lost keycard security worries. Enterprise cloud CCTV with smart alerts.

Building Upgrades

One-time investments that permanently improve your space:

UpgradeCostEffect
Solar Panels$18,000Utility bill reduced by 40%, forever.
Interior Renovation$12,000+4 satisfaction permanently ("Beautiful renovation").
Soundproofing$9,000+3 satisfaction permanently ("Blissfully quiet"). Prevents noise complaint incidents. Softens crowding noise penalty from -8 to -3.
Rooftop Neon Sign$20,000Walk-in (organic) leads +25%, forever.
Gym & Showers$32,000+5 satisfaction permanently ("Gym & showers downstairs").

Bank Loans

Borrow money when cash is tight. Interest accrues monthly.

DetailValue
Loan options$20,000 / $50,000 / $100,000
Maximum total loan$150,000
Annual interest rate (APR)12%
Interest chargedMonthly (loan × 12% / 12)

You can repay the loan at any time. Paying it down early saves on interest. A $50,000 loan costs $500/mo in interest alone.

A strategic loan early on (for desks + staff + marketing) can accelerate growth past the break-even point. But don't borrow for cosmetics — use organic cash flow for that.

Next: Events & Member Requests →

Featured software workflows

Alongside the shared booking or member-support setting, each management platform highlights a different operating lesson: Nexudus booking follow-ups, OfficeRnD company onboarding, Hamlet hot-desk arrival help, Spacebring Lem-assisted support, PONT renewal preparation and Cobot community introductions. These are simplified, non-exclusive examples inspired by product capabilities, not quality rankings. Member workflows require staff and eligible members. Six shared monthly workflow units limit rewards even if you switch providers.

Tools at work separates recorded actions from current rules and month-end forecasts. Completed booking income stays attributed to the platform that arranged it and is already included in meeting revenue. The last closed month remains available for review. Read features, sources and demo questions in the Toolkit.